Our Services
Hospitals face different risks, constraints, and levels of preparedness. We offer flexible engagements that can be delivered as standalone support or combined into a full readiness pathway, adapted to your context, resources, and hazard profile.
Module 1
Readiness Assessment
Purpose: Establish a clear, evidence-based picture of current preparedness and operational resilience.
Standard timeline: 2-4 weeks
What we typically assess
Facility and critical systems readiness: key engineering and medical systems that must function during emergencies (power, oxygen, water, communications, critical equipment dependencies).
Clinical and operational pathways: emergency care, critical care, operative pathways, surge capacity, triage and patient flow.
Mass casualty and high-impact scenarios: ability to scale care rapidly, manage bottlenecks, and maintain safety under pressure.
Planning maturity: how contingency planning is organized, governed, maintained, and activated.
Module 2
Contingency Planning and Strengthening
Purpose: Convert assessment findings into operational plans, tools, and governance that teams can actually use.
Standard timeline: 4-8 weeks
What we do
Review and strengthen existing contingency plans: identify missing elements, unclear roles, unrealistic assumptions, and interoperability gaps.
Develop or update plans when needed: all-hazards and/or hazard-specific (e.g., pandemic, industrial incident, natural disaster, mass casualty, CBRN).
Build practical annexes and tools: SOPs, action cards, escalation triggers, command-and-control structure, communication templates, information management flows.
Align with frameworks and requirements: national regulations and relevant international preparedness guidance.
Module 3
Preparedness Testing and Training
Purpose: Validate plans under realistic pressure, build competence, and refine systems before a real event.
Standard timeline: 2-12 weeks
Exercise options (choose what fits your context)
Table-top exercise: scenario-based discussion to test decision-making, roles, communication, and escalation.
Functional exercise / drill: targeted practical testing (e.g., triage flow, surge, OR prioritization, ICU expansion, decontamination process where applicable).
Hybrid approach: table-top followed by a focused drill in priority areas.
Training & capacity building
Leadership and coordination: incident management, resource allocation, communication, and continuity of operations.
Clinical preparedness: mass casualty management, emergency and critical care, and relevant hazard-specific modules.
Mentorship and supportive supervision: helping teams implement improvements and embed routines for readiness.
Outputs you receive
Module 1
A structured findings report with prioritized risks and gaps
A practical set of recommendations (immediate / short-term / longer-term)
A baseline readiness scorecard or checklist-style summary (optional)
A leadership briefing to align stakeholders on priorities
Module 2
Updated or newly developed contingency plan(s)
SOP set and action cards for key roles and functions
Communication and coordination package (internal and external)
A readiness roadmap with clear milestones and ownership
Module 3
Exercise design package (scenario, injects, objectives, evaluation criteria)
After-action review (AAR) with corrective action plan
Updated plans/SOPs based on findings
Training materials and a capacity-building plan for sustainability
How we work (in brief)
Governance cadence: Agree scope, scenarios, and deliverables with leadership; run kickoff plus weekly/biweekly check-ins and a formal validation workshop.
Handover and sustainability: Provide a complete handover pack (plans/tools/templates/exercise materials) and a short handover session; agree a simple cycle for repeating exercises and closing corrective actions.
Focal-point delivery: Work through designated hospital/emergency services focal points; share drafts only with named owners to keep feedback fast and controlled.
Version control + sign-off: Maintain tracked versions, document decisions/changes, and use clear approval points before finalizing deliverables.
Validation under real conditions: Confirm plans and workflows through walkthroughs and/or exercises, then refine based on observed performance and evaluator feedback.
Quality review: Apply consistency checks against assessment findings and exercise results so outputs match real capacity, layouts, and decision pathways.
